Micro Support Center wants to keep our customers informed on important updates, changes, and information from Microsoft and other partners we work with to provide you with excellent hardware and software solutions. We are aware we have many customers that are using the Windows Live Mail application to send and receive email. The following is a correspondence from Microsoft that we want to make sure all of our customers are aware of:
“In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from being delivered to the Windows Live Mail 2012 application you use.
In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published here.
If you use Windows Live Mail 2012 on Windows 8, Windows 8.1 or Windows 10, we recommend that you switch to the built in Mail app in Windows to stay connected and get the latest feature updates on Windows 8, Windows 8.1, and Windows 10.
Windows Live Essentials 2009 and 2011 are not supported anymore, and you will need to update to Windows 8/8.1 or Windows 10 and use the Mail app, or use www.outlook.com. To learn more about the Mail app, please click here.
We also recommend all Windows Live Mail users on Windows 7, Windows 8, and Windows 8.1 to upgrade to Windows 10 and use the built in Mail application to stay connected and get the latest feature updates.
We suggest saving this email so you can refer to it later.”
STOP. THIS INFORMATION ONLY APPLIES TO YOU IF YOU CAN ANSWER THE FOLLOWING TWO QUESTIONS WITH A YES!
1. Do you use Windows Live Mail 20XX to send and receive email on your device (If Yes Move on if No disregard this does not apply to you)?
If you could answer yes to the above two questions please read on. If not than this does not apply to you and you can disregard this information entirely!
What does this mean to you? There are the following scenarios:
1.Customers that are running Windows Live Mail 2012, please download, run, and install the Microsoft Patch here.
2.Customers running an older version like 2008 or 2011 we recommend you upgrade your Windows Live Mail application to the newest 2012 version and then install the Microsoft patch above.
3.Customers who want to upgrade completely to the latest operating system from Microsoft please Contact Micro Support Center about your options to upgrading too Windows 10 and installing an up to date email application. Support can be reached at email@example.com or call us at 814-474-1202.
Thanks for all the support and appreciation from our customers in 2015 and we look forward to working with you in 2016!