MICROSOFT SUPPORT SCAM!
Friends, please be aware you may be receiving random phone calls from people claiming to be technicians with Microsoft or another company. These calls are a SCAM! This is often referred to as the “Microsoft Support Scam”. Please be aware and lookout for this as we are seeing a large amount of users being taken advantage of by these types of scams.
Avoid tech support phone scams
MICROSOFT WILL NOT cold call you, or contact you in any way to sell you something, or provide you with technical support!
Telephone tech support scams: What you need to know
Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using. THEIR PHONE NUMBER MAY HAVE A LOCAL AREA CODE!
Once they've gained your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as www.ammyy.com) to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information are vulnerable.
Do not trust unsolicited calls. Do not provide any personal information, banking information, credit card information, etc.
Here are some of the organizations that cybercriminals claim to be from (but not limited to):
- Windows Helpdesk
- Windows Service Center
- Microsoft Tech Support
- Microsoft Support
- Windows Technical Department Support Group
- Microsoft Research and Development Team (Microsoft R & D Team)
So, Will Microsoft ever call me?
You will never receive a legitimate call from Microsoft to charge you for computer fixes!
If you encounter something like this, please stop all work with your computer, do not allow the caller access to your computer or any other personal data and call us at Micro Support Center immediately 814-474-1202!